Go there if you are going to do the registry change and have not been successful or if you have yet to try it.Bryan, read the tenforums page as I am updating it frequently. I couldn't delete the turbotax2016 folder as recommended below.You do have to uninstall the original software from your PC.“We’ve identified specific patterns of behavior where fraud is more likely to occur,” Brad Smith, president and chief executive of Intuit, Turbo Tax’s parent company, said in a statement.“We’re working with the states to share that information and remedy the situation quickly.” After conducting an investigation with third-party security firm Palantir, Turbo Tax concluded the personal information used to file the fraudulent returns was not stolen from its own systems, which suggests the scammers are using data they stole elsewhere.
I know its a pain in the butt, and I agree with Ron that its drastic.
Earlier this month, just as tax season was nearing its peak, 19 states and Intuit — the maker of Turbo Tax software — noticed a surge of fraudulent state-tax filings prepared with Turbo Tax.
The company responded by suspending electronic transmission of state returns for about 24 hours on Feb. The Federal Bureau of Investigation is working to determine who was behind the filings, and if they used illegally obtained personal data to secure bogus refunds.
Intuit says customers can speak with trained identity-protection agents, who will provide comprehensive support and filing assistance, by calling 800-944-8596.
In addition, Intuit says it will provide identity-protection services and free credit monitoring to victims.